Terms of Service

Effective 2026-09-16 · Revised 2026-09-01

Text in bold marks provisions that are important to users, as required by Article 3 of the Act on the Regulation of Terms and Conditions. This is a translation of the Korean original. If the two differ, the Korean text prevails (Article 29).

Chapter 1 General Provisions

Article 1 (Purpose)

These Terms set out the rights, obligations, and responsibilities of Gorocket Company Co., Ltd. (the "Company") and users, and other matters necessary, in connection with the use of Every Ticket (the "Service"), a travel archiving service provided by the Company.

Article 2 (Company Information)

Article 3 (Definitions)

1. "Service" means all of the travel planning, recording, and publishing features the Company provides through its mobile apps (iOS and Android) and website (everyticket.kr).
2. "User" means a person who agrees to these Terms and uses the Service.
3. "Account" means the unit of Service use a user creates through social sign-in (Google, Apple, Kakao, Naver).
4. "Trip" means one planning, recording, and publishing unit a user creates within the Service.
5. "Plan" means the places (spots), itinerary, notes, expenses, and checklists a user adds before a trip.
6. "Recording" means the feature by which, only for a trip on which the user has tapped "Start recording", the Company automatically keeps the route of travel using the device's location information, and the user leaves one-second videos ("Cuts") and arrival confirmations.
7. "Ticket" means the information and photos of real tickets the user registers in the Service, such as flight tickets, admission tickets, and booking records.
8. "Publishing" means creating outputs such as magazine cards and films from a trip's route, tickets, and Cuts.
9. "Trip Pass" means a consumable paid product (single or bundle) that unlocks recording and publishing for one trip.
10. "Subscription" means a recurring-payment product that provides unlimited use of the Service's paid features for a set period.
11. "Content" means photos, videos, audio, text, ticket information, plans, recordings, and published outputs a user registers in or creates with the Service.
12. "Companion" means another user who has joined the same plan through the user's invitation link.

Terms not defined here follow applicable laws and general practice.

Article 4 (Posting and Effect of the Terms)

① The Company posts these Terms in the app's settings screen and on the website (everyticket.kr/terms) so that users can read them easily.

② These Terms take effect when the user agrees to them on the sign-up screen. Consent to use of the Service, consent to the collection and use of personal information, and consent to the collection and use of personal location information are obtained as separate items, and one consent does not substitute for another.

③ For location-based services, the "Every Ticket Location-Based Service Terms" take precedence over these Terms. The processing of personal information is governed by the "Every Ticket Privacy Policy".

④ Matters not set out in these Terms follow the Act on the Regulation of Terms and Conditions, the Act on Consumer Protection in Electronic Commerce, the Content Industry Promotion Act, the Personal Information Protection Act, the Act on the Protection and Use of Location Information, other applicable laws, and individual notices given by the Company.

Article 5 (Changes to the Terms)

① The Company may change these Terms within the limits of applicable law.

② When changing the Terms, the Company posts the effective date, the reason for the change, and a before-and-after comparison table in the app notices and on the website from 7 days before the effective date. Changes unfavourable to users are also announced by app notification.

③ When giving the notice under paragraph ② the Company clearly states, separately from the changed content, that "if you do not express refusal before the effective date, you are deemed to have agreed to the changed Terms." Where this statement was given and the user did not express refusal within that period, the user is deemed to have agreed to the changed Terms. A change for which this statement was not given applies only from the time the user agrees again.

④ Users may decline to agree to the changed Terms. In that case the user may terminate the use agreement, the Company accepts the termination without penalty, and refunds unused Trip Passes and the remaining subscription period in accordance with Article 22.

Chapter 2 Use Agreement

Article 6 (Formation of the Use Agreement)

① The use agreement is formed when the user agrees to these Terms, consents to the collection and use of personal information, and then creates an account through social sign-in. Consent to the collection and use of personal location information is obtained separately, under the Location-Based Service Terms, when the user first taps "Start recording".

② The Company may refuse sign-up, or terminate the use agreement afterwards, in any of the following cases:

1. The user is under 14 years of age
2. The user has used another person's account or information without authorisation
3. A person whose use was previously restricted for breach of these Terms signs up again
4. There is a clear intent to disrupt the operation of the Service

③ The Service may be used only by persons aged 14 or older. The Company confirms at sign-up that the user is 14 or older, and if use by a person under 14 is found, deletes the account and related information without delay.

④ A separate account is created for each social sign-in provider, and accounts are not merged automatically even if the email address is the same. Users who need accounts merged may request it through the contact in Article 2.

Article 7 (Account Management)

① Users must manage their own account and sign-in method, and are responsible for activity through their account. This does not apply to matters caused by the Company's fault.

② If a user learns that their account has been hijacked or is being used by a third party, the user must notify the Company immediately, and the Company takes the measures necessary to protect the account.

③ Users may change their nickname and profile photo on the account screen in the app.

Article 8 (Notice to Users)

① When the Company has something to notify users of, it does so by one or more of app notification, in-app notice, or the email address linked to the account.

② Notice to all users may be replaced by posting in the app notices for 7 days or more. However, matters that materially affect an individual user's transactions or rights are notified individually.

Chapter 3 Use of the Service

Article 9 (Content of the Service)

① The Company provides the following features. Detailed specifications (limits, supported devices, languages, etc.) follow what is shown in the app and on the website.

1. Plan: creating places, itinerary, notes, expenses, and checklists; co-editing with companions; survey-based AI drafts; the web planning tool
2. Recording: automatic route recording, Cut capture, arrival confirmation at planned places, lock-screen guidance, ticket registration (barcode, pkpass, QR, photo, manual entry)
3. Publishing: creating, storing, and exporting outputs such as magazine cards, carousels, stories, reels, and films

② In principle the Service is provided 24 hours a day, year round. However, all or part of it may be restricted for the reasons in Article 15.

③ The Company recognises and displays only tickets issued by issuers (airlines, event ticketing agencies, etc.) and does not itself issue QR codes or barcodes for admission. Some codes shown in the app are decorative and cannot be used for actual admission.

Article 10 (Shared Plans and Companions)

① Users may invite others to a plan by invitation link. Companions may co-edit the plan's places, itinerary, expenses, and checklists; once the trip begins, co-editing closes and the plan separates into each person's own trip.

② What companions can see is the place, itinerary, and ticket information the user has directly entered or registered in the plan. The user's route of travel, Cuts, photos, and impressions are not shared with companions.

③ Because anyone who receives the invitation link can join, the inviting user is responsible for how the link is passed on and managed. Users may remove unwanted companions from a plan.

Article 11 (Recording)

① Recording begins only for a trip on which the user has personally tapped "Start recording", and the Company does not collect the user's location when recording is not in progress. The collection, use, retention, and destruction of personal location information and the user's rights follow the "Location-Based Service Terms".

② During recording, users may pause or end the recording at any time and may withdraw their consent to the collection of personal location information. Recording of one trip continues up to the maximum number of days shown in the app (currently 15), after which it ends automatically and the recorded data is preserved.

③ A Cut is a one-second video, and the surrounding sound (ambient audio) is captured with it. Cuts and ticket photos are stored on the user's device and in cloud storage leased by the Company (the user's own account area, Seoul region) and are used for restoration when the user changes devices.

④ The accuracy of location recording may vary with the device's GPS reception, location permission settings, battery-saver settings, and network conditions, and some segments may be missing or differ from reality.

Article 12 (AI Features)

① Some features of the Service, such as AI drafts (survey-based travel plan drafts) and ticket photo information extraction (AI autofill), are operated using a generative artificial intelligence model (Gemini) of an external provider (Google LLC). The Company discloses this on app screens and in these Terms in accordance with the Framework Act on the Development of Artificial Intelligence and Establishment of a Foundation for Trust, and labels outputs made by AI as "AI generated".

② AI drafts are for reference only. Users must check a place's opening hours, prices, availability of reservations, and whether it is operating, and the Company does not guarantee the accuracy of drafts or the results of relying on them.

③ Ticket information extracted by AI autofill is saved after the user checks and edits it. Extraction can be wrong, so please check the content before saving.

④ Users may enter information themselves without using AI features. Information processed in AI features and its transfer abroad are governed by Appendix 1 of the Privacy Policy.

Article 13 (Rights to Content and Licence)

① Copyright and other rights in content a user creates or registers belong to the user.

② The user grants the Company the right to use the content to the extent necessary to provide the Service (storage, reproduction, transmission, synchronisation between devices, creation of outputs, and execution of sharing features the user selects). This licence ends when the user deletes the content or withdraws from the Service. It does not affect outputs the user has already exported or shared externally.

③ Where the Company wishes to use a user's content to introduce or market the Service, it obtains the user's separate consent for each item of content, and the user may withdraw that consent at any time. After withdrawal the Company stops new exposure.

④ Rights in the Service itself, its design, trademarks ("Every Ticket", logo, wordmark, etc.), and software belong to the Company. Users may not reproduce, distribute, adapt, or commercially use them without the Company's permission.

Article 14 (Other People's Information in Photos, Videos, and Audio)

① Ticket photos, Cuts, and other content a user registers may contain other people's names, booking numbers, faces, voices, and the like. Users must themselves obtain the consent needed when registering such content or sharing it externally, and are responsible for disputes arising from failure to do so.

② The Company does not separately extract or store other people's information contained in a user's content, nor use it for marketing. AI autofill is designed to extract only the nine basic ticket fields (whether it is a ticket, type, title, place, date, end date, origin, destination, seat) and does not extract booking numbers, barcodes, or personal identification numbers.

③ A person who believes their information is contained in another user's content may request deletion through the contact in Article 2.

Article 15 (Changes to and Suspension of the Service)

① The Company may change the Service's features, design, and manner of operation. Material changes unfavourable to users are announced in advance in the manner of Article 5 ②.

② The Company may temporarily suspend all or part of the Service in the following cases, and announces it in the app notices where advance notice is possible:

1. System inspection, replacement, or failure recovery
2. Power outage, network failure, natural disaster, or other causes beyond the Company's control
3. Suspension or change of third-party services (maps, authentication, payment, AI, etc.)

③ If the Service is suspended through the Company's intent or negligence and a user suffers loss, the Company compensates for it.

Article 16 (Termination of the Service)

① The Company may terminate the Service for business or technical reasons. In that case it gives notice by app notice and individual notification at least 30 days before the termination date.

② From the date of the termination notice until 30 days after termination, the Company provides a means for users to download or export their content (photos, Cuts, routes, ticket information, published outputs), and refunds unused Trip Passes and the remaining subscription period.

③ After termination the Company destroys users' personal information and content in accordance with the Privacy Policy.

Article 17 (Information and Advertising)

① The Company may send notifications needed to operate the Service (start and end of recording, arrival confirmation, companion invitations, payment and subscription matters, changes to terms and policies) by app notification and email.

② To send advertising information such as new features, events, and discounts by app notification or email, the Company obtains the user's separate prior consent. Advertising notifications sent between 9 p.m. and 8 a.m. the next day require a further separate consent. Users may opt out at any time in the app settings, and the Company confirms consent to receive every 2 years.

Chapter 4 Paid Services

Article 18 (Paid Products)

① Creating plans and registering tickets is free (a plan that has not been paid for becomes editing-restricted after 30 days under Article 19 ③). To record a trip and publish outputs, a Trip Pass or a subscription is required.

② The paid products the Company sells and their prices are as follows; detailed conditions and limits are shown on the payment screen.

③ Trip Passes have no expiry date. Unused Trip Passes can be used at any time while the Service is provided, and if the Company terminates the Service they are refunded under Article 22 ①.

④ The Company may run promotional prices limited by period or quantity (launch pricing, etc.); the conditions and end time are shown on the payment screen. The price of a product already paid for is not affected by later price changes.

⑤ Increases in the price of paid products are announced 7 days before they apply.

Article 19 (Payment)

① Paid products are purchased through in-app purchase on the Apple App Store or Google Play. Payment methods, receipts, and billing follow each store's procedures. The Company receives from the store whether payment succeeded, a receipt identifier, the product purchased and the time, the store country, and subscription status, and does not receive payment method details such as card numbers.

② When payment is complete, the Trip Pass is credited to the user's account immediately and is applied to a trip when the user taps "Start recording" on that trip. A used Trip Pass cannot be moved to another trip.

③ A plan that has not been paid for is locked 30 days after it was created. A locked plan is not deleted and can be viewed, but editing and starting recording are restricted; it is unlocked again when a Trip Pass is used or a subscription is taken out.

Article 20 (Renewal and Cancellation of Subscriptions)

① Unless the user cancels, the annual subscription renews automatically on the day the subscription period ends, on the same conditions, and is charged to the store payment method on file. The Company notifies the user of the upcoming renewal and the amount at least 7 days before the renewal charge date.

② Users may cancel the subscription at any time in the store's subscription management screen (iOS: Settings → Apple Account → Subscriptions / Android: Google Play → Payments & subscriptions). After cancellation the subscription remains usable until the end of the current period and does not renew thereafter.

③ Where a free trial converts to paid or the subscription price increases, the Company notifies the user and obtains consent 30 days beforehand.

Article 21 (Withdrawal of Offer)

① Users may withdraw their offer within 7 days of purchasing a Trip Pass. However, a Trip Pass that has already been used (by tapping "Start recording" on any trip) cannot be withdrawn. Because a Trip Pass bundle can be divided by unit, even if part of it has been used, the user may withdraw the offer for the unused units within 7 days of purchase, and the refund is based on the bundle price divided by the number of units.

② In accordance with Article 17 (6) of the Act on Consumer Protection in Electronic Commerce, the Company displays on the payment screen that "withdrawal of offer is restricted once recording starts", and provides an opportunity for trial use by allowing the plan features to be used free of charge before payment. For a payment where these measures were not taken, withdrawal within 7 days is possible regardless of use.

③ The annual subscription may be withdrawn within 7 days of payment if the paid features have not been used.

④ Withdrawal may be requested through the refund procedure of the store where the purchase was made or through the contact in Article 2. Even if the store refuses a refund under its policy, the Company refunds directly if the conditions for withdrawal under this Article are met.

Article 22 (Refunds)

① Where paid products can no longer be used through the Company's fault (Service failure, termination of the Service, termination following refusal of changed Terms, etc.), the Company refunds the full amount of unused Trip Passes and the amount corresponding to the remaining subscription period.

② Even after 7 days from purchase, users may request a refund for unused Trip Passes. In that case the Company refunds after deducting an amount within 10% of the payment amount in accordance with the Content User Protection Guidelines, and bundles are calculated on the basis of unused units. Trip Passes bought at a promotional price are calculated on the amount actually paid.

③ Refunds are in principle made through the store where payment was made; where a refund through the store is difficult, the amount is returned to an account designated by the user within 3 business days.

④ When a user withdraws from the Service, unused Trip Passes and the remaining subscription period can no longer be used. The Company informs the user on the withdrawal screen that unused Trip Passes remain, and the user may request a refund under the standard in paragraph ② before or after withdrawal. A subscription must first be cancelled in the store for the next charge not to occur.

Article 23 (Payments by Minors)

A user under 19 years of age needs the consent of a legal representative to pay for a paid product, and a payment made without such consent may be cancelled by the user or the legal representative. The Company displays this on the payment screen.

Chapter 5 Rights and Obligations

Article 24 (Obligations of the Company)

① The Company complies with applicable laws and these Terms and endeavours to provide the Service stably.

② The Company protects users' personal information and personal location information in accordance with the Privacy Policy and the Location-Based Service Terms.

③ Where the Company finds a user's opinion or complaint justified, it handles it without delay, and where handling takes time, informs the user of the reason and schedule.

Article 25 (Obligations of Users)

Users must not:

1. Use another person's account or information without authorisation, or sign up with false information
2. Register or share content that infringes another person's copyright, portrait rights, personal information, or other rights
3. Register or share content contrary to law or public order and morals
4. Reverse-engineer or tamper with the Service's software, access the Service by automated means, or disrupt its normal operation
5. Use the Service for commercial purposes without the Company's permission
6. Register forged or altered tickets, or use the Service's display as if it were a real admission ticket
7. Publish an invitation link without authorisation so that persons unrelated to the plan join it

Article 26 (Restriction of Use and Termination)

① Where a user breaches Article 25 or applicable law, the Company may restrict use in stages, in the order of warning, temporary suspension, permanent suspension, and termination of the use agreement. However, where immediate action is needed, such as for unauthorised use or illegal content, the Company may suspend or terminate at once.

② The Company informs the user of the reason, content, and period of the restriction, and the user may object within 15 days of receiving the notice. If the objection is justified, the Company restores use immediately.

③ Users may delete their account (withdraw) at any time on the account screen in the app. The withdrawal procedure is kept no more difficult than the sign-up procedure. On withdrawal, the user's content and personal information are destroyed in accordance with the Privacy Policy.

④ Plan information entered by a user who has withdrawn from a shared plan may remain in the plans of the remaining companions.

Chapter 6 Compensation and Disputes

Article 27 (Compensation for Damages)

① Where the Company or a user breaches these Terms and causes loss to the other party, it compensates for the loss.

② Compensation where a user suffers loss because the Company processed personal location information in breach of the Location Information Act follows the Location-Based Service Terms.

Article 28 (Limitation of Liability)

① The Company is released from liability where it cannot provide the Service, or a user suffers loss, for the following reasons. This does not apply where the Company acted intentionally or with gross negligence.

1. Natural disaster, war, power outage, network failure, or other causes beyond the Company's control
2. The state of the user's device (GPS reception, permission settings, battery-saver settings, insufficient storage, etc.)
3. Failures attributable to the user
4. Failure or change of third-party services (maps, authentication, payment, AI, weather, etc.). This does not apply where the Company was negligent in selecting or supervising the processor.

② The Company is not liable for profits a user expects from the Service or for decisions made on the basis of information obtained through the Service (AI drafts, weather, place information, etc.).

③ The Company is not liable for content a user has exported or shared outside the Service.

④ This Article does not limit the Company's liability for intent or gross negligence, consumers' rights under law, or liability for personal injury.

Article 29 (Language)

① These Terms are written in Korean, and the Company provides English and Japanese translations alongside. Where a translation and the Korean text differ, the Korean text prevails.

② The Company keeps the translations accurate and identical in content to the Korean text, and does not provide them for reference only.

Article 30 (Governing Law and Jurisdiction)

① Disputes concerning these Terms and use of the Service are governed by the laws of the Republic of Korea. However, for users habitually resident outside the Republic of Korea, this Article does not limit the protection afforded to the user by the mandatory consumer protection rules of their country of residence.

② Lawsuits between the Company and users are filed in the court with jurisdiction under the Civil Procedure Act. Where the user's address or residence is unclear, the Seoul Central District Court has jurisdiction.

③ Before litigation, users may apply for dispute mediation to the following bodies:

• Korea Consumer Agency (1372 without area code, kca.go.kr)
• Content Dispute Resolution Committee (1588-2594, kcdrc.kr)
• Personal Information Dispute Mediation Committee (1833-6972, kopico.go.kr)
• Korea Communications Commission adjudication (location information disputes) (02-2110-1300, kcc.go.kr)

Supplementary Provisions

1. (Effective date) These Terms take effect on 16 September 2026 and supersede the Terms of 10 September 2026.
2. (Existing users) These Terms also apply from the effective date to users who signed up before it (Article 5). Consent to the Location-Based Service Terms is given at the next "Start recording", and until then the Company does not collect new personal location information.
3. (Existing Trip Passes) Trip Passes purchased before these Terms took effect may be used as they are, under the conditions at the time of purchase.
4. (Revision history) First posted 2026-09-10 → comprehensively revised 2026-09-01 (company information, three separate consents, separation of the Location-Based Service Terms, AI disclosure, paid products, subscriptions and withdrawal of offer, termination of the Service, content licence, language and jurisdiction).

Revision history

• Effective 2026-09-16 (revised 2026-09-01) · current edition
• 2026-09-10 · View the previous edition