Location-Based Service Terms

Effective 2026-11-01 · Revised 2026-10-25

Text in bold marks provisions that are important to users. These Terms are published in the app's settings screen and on the website (everyticket.kr/location) in accordance with Article 12 of the Act on the Protection and Use of Location Information. This is a translation of the Korean original. If the two differ, the Korean text prevails.

Article 1 (Purpose)

These Terms set out the conditions under which Gorocket Company Co., Ltd. (the "Company") collects, uses, retains, and destroys the personal location information of users (subjects of personal location information) in connection with the location-based services of Every Ticket (the "Service"), the rights of users, and the obligations of the Company.

Article 2 (Effect and Changes)

① These Terms take effect when the user agrees to the item "Consent to the collection and use of personal location information" on the consent screen in the app. This consent is obtained as an item separate from consent to the Terms of Service and consent to the collection and use of personal information.

② Matters not set out in these Terms follow the "Every Ticket Terms of Service", the "Privacy Policy", the Act on the Protection and Use of Location Information (the "Location Information Act"), the Personal Information Protection Act, and other applicable laws. Where these Terms and the Terms of Service differ regarding personal location information, these Terms prevail. However, where these Terms and the Privacy Policy differ, whichever is more favourable to the user applies.

③ When the Company changes these Terms, it posts the content of and reasons for the change and the effective date in the app or on the website. Advance notice, individual notification, and the procedure for applying changed Terms follow Article 5 of the Terms of Service, and for matters that require advance notice or consent under the Location Information Act, the Company completes that procedure before starting the processing concerned.

Article 3 (Company Information)

Article 4 (Content of the Location-Based Services)

① The Company uses users' personal location information to provide the following services.

② Real-time location collection through the device's location feature takes place only while a trip is being recorded. The capture location and time contained in photos and videos may be processed separately when they are stored in the cloud, and this also applies to trips for which recording has not been started. The Company does not use personal location information for advertising, sales, or marketing purposes.

Article 5 (Fees and Conditions)

① The terms of use for the location-based services by tier follow Article 18 of the Terms of Service; there is no separate fee for the location-based services alone.

② Using the location-based services requires agreement to these Terms and the device operating system's location permission. So that recording continues when the app is closed or the screen is locked, the Company may request background location permission ("Always allow"), and this permission is used only for the trip being recorded.

③ Even if the user does not grant location permission or does not agree to these Terms, features that are not location-based services, such as planning and ticket registration, can be used. However, route recording and arrival confirmation cannot be used.

④ The capture location of photos and videos is processed from the information contained in the files, and is therefore distinct from the device's real-time location permission. The user can stop new files from being sent by turning off automatic saving in the app and not uploading or sharing manually. Deletion of location information already stored, and withdrawal of consent, follow Article 10.

Article 6 (Method and Items of Collection of Personal Location Information)

① From when the user taps "Start recording" until the user taps "End trip" or recording ends automatically, the Company collects latitude, longitude, collection time, and accuracy through the device's location feature.

② When a Cut is captured or a ticket is registered, the location at that time is collected as well.

③ When the user searches for a place on the plan screen, the approximate coordinates of the map view are sent to the place search provider (Google LLC). This is separate from the user's route of travel; details follow Part 1, Article 4 of the Privacy Policy.

④ Where the user has consented to the use of location information, when photos and videos are stored in the cloud the Company also processes the capture location (latitude and longitude) and capture time contained in the files. This is separate from real-time location collection through the device's location feature, and may occur even when trip recording has not been started. If a file does not contain such information, no capture location is collected from that file. This consent is optional; if the user has not consented, the capture coordinates are not sent and the file is stored in the cloud with its location tags removed. The Company does not restrict the use of trip, ticket, or cloud storage features that do not use location information on the ground that consent was refused.

Article 7 (Purpose and Period of Retention of Personal Location Information)

① The Company retains personal location information to display the route and capture locations of trips, and to organise, store, and restore photos and videos by place.

② When a trip or content is deleted, the account is deleted, the relevant consent is withdrawn, or the retention period ends, the Company destroys the personal location information within that scope. The retention and deletion criteria for cloud content following the end of a subscription or a change of subscription tier follow Articles 20, 20-2, and 20-3 of the Terms of Service and Part 1, Article 7 of the Privacy Policy. Where a ground for destruction under law arises first, that ground applies.

③ Location coordinates in route data and file management information are stored in the Google Cloud Seoul region, and the capture location inside photo and video files is stored together with the files in Cloudflare R2, operated by an overseas processor (Cloudflare). Specific details of overseas processing follow Part 1, Article 6 of the Privacy Policy. Location retained for the user's own use is distinguished from location removed for sharing, and the scope of shared information follows Article 8.

Article 8 (Scope of Shared Information)

① When Cuts, photos, or videos are shared, capture coordinates are not included in sharing records or API responses, and GPS metadata is removed from files for sharing. Trip place identifiers are also not included in sharing records or APIs.

② The capture location contained in the user's own cloud files is processed under Articles 6 and 7, and is distinct from the removal of location from copies for sharing.

③ Public itinerary links include the coordinates of planned places the user has made public. The detailed scope of disclosure follows Article 10 of the Terms of Service and Part 1, Article 4 of the Privacy Policy.

Article 9 (Retention of Records Confirming Collection, Use, and Provision of Location Information)

① In accordance with Article 16 (2) of the Location Information Act, the Company automatically records and keeps in its location information system materials that confirm the collection, use, and provision of personal location information ("confirmation records"). Confirmation records do not include the coordinates themselves.

② The items in the confirmation records are as follows.

③ The basis for retaining confirmation records is Article 16 (2) of the Location Information Act, and the retention period is 6 months from the date of the record. Confirmation records past the retention period are destroyed automatically. However, if the user withdraws consent or withdraws from the Service, that user's confirmation records are destroyed without delay under Article 13 regardless of the retention period.

Article 10 (Rights of Users and How to Exercise Them)

① Users may exercise the following rights against the Company at any time.

② When the user withdraws consent, the Company destroys that user's personal location information and confirmation records without delay. Where only part of the consent is withdrawn, only the personal location information and confirmation records for that part are destroyed. When consent to the collection and use of photo and video capture locations is withdrawn, the capture coordinates stored in management information are deleted, and the capture locations (location tags) in photo and video files stored in the cloud are also removed without delay. After withdrawal, features that are not location-based services, such as planning and ticket registration, can still be used, and if the user consents again, recording of a new trip can be started.

③ Turning off the location permission in the device operating system limits real-time location collection, but does not automatically prevent processing of a capture location already contained in a file. Turning off automatic saving or revoking the location permission is distinct from deletion of personal location information already stored or withdrawal of consent under these Terms. To have existing information deleted, the user may use the methods of exercising rights in paragraph ①.

④ The Company does not refuse a request under paragraph ① without justified reason, and handles requests to exercise rights within the time limits and by the procedures set by applicable law and informs the user of the result.

⑤ Regarding the Company's processing of personal location information, users may apply for adjudication by the Korea Media and Communications Commission under Article 28 of the Location Information Act, or for dispute mediation by the Personal Information Dispute Mediation Committee under Article 43 of the Personal Information Protection Act.

Article 11 (Rights of Legal Representatives)

① The Service may be used only by persons aged 14 or older, and the Company does not collect the personal location information of children under 14. If use by a person under 14 is found, the Company destroys that account's personal location information and confirmation records without delay.

② Should the Company in future intend to collect, use, or provide the personal location information of a child under 14, it obtains the consent of the legal representative and confirms that consent in the manner set out in Article 25 of the Location Information Act and Article 26-3 of its Enforcement Decree. In that case the legal representative may exercise the rights in Article 10 on the child's behalf.

Article 12 (Use of Location Information to Protect Children Aged 8 or Under, etc.)

① Where the guardian of any of the following persons ("children aged 8 or under, etc.") consents to the collection, use, or provision of that person's personal location information to protect that person's life or body, the person is deemed to have consented.

1. A child aged 8 or under
2. A person under adult guardianship
3. A person with a mental disability under Article 2 (2) 2 of the Act on Welfare of Persons with Disabilities who is a person with a severe disability under Article 2 2 of the Act on Employment Promotion and Vocational Rehabilitation for Persons with Disabilities (limited to persons registered as disabled under Article 32 of the Act on Welfare of Persons with Disabilities)

② The guardian in paragraph ① means a person who in fact protects a child aged 8 or under, etc., and who falls under any subparagraph of Article 26 (2) of the Location Information Act.

③ A guardian who wishes to consent under paragraph ① must submit to the contact in Article 3 a written consent form, signed or sealed, stating the name, address, and date of birth of the child aged 8 or under, etc., the name, address, and contact details of the guardian, and that the purpose of collection, use, and provision is limited to protecting the life or body of the child aged 8 or under, etc., together with a document proving guardianship.

④ The guardian may exercise the rights in Article 10 regarding the personal location information of the child aged 8 or under, etc.

Article 13 (Destruction of Personal Location Information)

① The Company destroys personal location information without delay in the following cases.

1. The user deletes the trip or the route
2. The user withdraws from the Service (withdrawal includes withdrawal of consent under these Terms, and confirmation records are destroyed together)
3. The user withdraws consent (including confirmation records and the capture locations in cloud photo and video files)
4. Use by a person under 14 is found
5. Cloud photos or videos are deleted, or the files are destroyed because the retention period in Article 7 has ended

② Operational data is deleted without delay according to the ground for destruction concerned, and the capture location of photo and video files and the coordinates in related management information are also destroyed within that scope. Existing server backups in Google Cloud are destroyed within 7 days at most. The Company does not directly delete copies the user has saved to the photo library or outside the Service.

③ Confirmation records are destroyed automatically when the retention period in Article 9 ③ has passed.

Article 14 (Protective Measures for Location Information)

The Company takes the following measures in accordance with Article 16 (1) of the Location Information Act and the Standards for Managerial and Technical Protective Measures for Location Information.

1. Designation of a location information manager and establishment and operation of guidelines for handling and managing location information
2. Minimisation of persons with access to personal location information, 5-year retention of records of granting, changing, and revoking access rights, and two-factor authentication for the management console
3. Encryption in transit (TLS) and encryption of stored data
4. Allowing, through authentication and verification of access rights, only access within the scope permitted to the user and to users with whom information has been lawfully shared
5. 1-year retention and inspection of access logs for the location information system
6. Automatic recording and retention of confirmation records (Article 9)

Article 15 (Compensation for Damages)

① Where a user suffers loss through an act of the Company in breach of Articles 15 to 26 of the Location Information Act, the user may claim compensation from the Company. In that case the Company cannot be released from liability unless it proves that it acted without intent or negligence.

② Where a user causes loss to the Company in breach of these Terms or applicable law, the user compensates the Company for that loss.

Article 16 (Limitation of Liability)

① The Company is released from liability where it cannot provide the location-based services, or cannot provide them accurately, for the following reasons. This does not apply where the Company acted intentionally or with gross negligence.

1. Missing or inaccurate locations caused by the device's GPS reception, location permission settings, battery-saver settings, or network conditions
2. Suspension of, or errors in, the provision of location information by location information providers (Apple, Google)
3. Natural disaster, power outage, network failure, or other causes beyond the Company's control

② The Company is not liable for decisions the user makes on the basis of the route, distance, mode of transport, or arrival inference displayed by the location-based services. This does not apply where the display was wrong through the Company's intent or gross negligence.

Article 17 (Dispute Mediation)

① The Company receives and handles users' complaints and grievances concerning personal location information through the contact in Article 3 and in-app enquiries.

② Where there is a dispute concerning location information between the Company and a user and the parties cannot reach agreement, the user may apply for adjudication by the Korea Media and Communications Commission under Article 28 of the Location Information Act, or for mediation by the Personal Information Dispute Mediation Committee under Article 43 of the Personal Information Protection Act.

③ Jurisdiction and governing law for litigation follow Article 30 of the Terms of Service.

Article 18 (Location Information Manager)

The Company designates a location information manager to manage and protect personal location information appropriately and to handle users' complaints. The name and contact details of the location information manager are set out in the Supplementary Provisions, and when they change only the Supplementary Provisions are revised and published without delay.

Supplementary Provisions

1. (Effective date) These Terms take effect on 1 November 2026.
2. (Location information manager)

1. (Existing users) Where consent is required from existing users in accordance with the revised content, the Company obtains that consent before the processing concerned begins. For users for whom processing of the capture location of photos and videos begins, the necessary procedures apply regardless of whether trip recording has been started.
2. (Revision history) Enacted 2026-09-01. Effective 1 November 2026 · reflects processing of the capture location of photos and videos, cloud storage and deletion, and exclusion of capture coordinates, GPS data, and place identifiers from sharing.

Revision history

• Effective 2026-11-01 (revised 2026-10-25) · current edition
• Effective 2026-09-16 (enacted 2026-09-01) · View the previous edition
• 2026-09-16 (former Location Terms) · View the previous edition